Terms

1. Payment:

    • Payment is due upfront at the end of the first session.
    • Optional Payment Plan: 50% is due at the end of the first session, and the remaining 50% is due either at the time of launch or 30 days after the initial photo brief session, whichever comes first.
    • We accept cash, check, Apple Pay, and ACH payment. Please note, there is a 3% processing fee for ACH payments.
    • We do not offer refunds for our services.

2. Cancellations:

    • We respect everyone’s time. If you need to cancel your session, you must do so at least 24 hours in advance by calling, texting, or emailing.
    • Cancellations made less than 24 hours in advance will incur a $150 late cancellation fee.

3. Photo Deliverables:

    • You will receive 50-100 edited photos from FernDate services. For FernBiz, you can anticipate receiving 20-50 edited images.
    • These photos are yours to use as you wish. We will only use 3-6 images for your FernDate profile and 1 image for your FernBiz profile.

4. Marketing Use:

    • Fern reserves the right to use your photos for marketing purposes. However, you may opt out of this by notifying us via email, phone, or text.