Terms
1. Payment:
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- Payment is due upfront at the end of the first session.
- Optional Payment Plan: 50% is due at the end of the first session, and the remaining 50% is due either at the time of launch or 30 days after the initial photo brief session, whichever comes first.
- We accept cash, check, Apple Pay, and ACH payment. Please note, there is a 3% processing fee for ACH payments.
- We do not offer refunds for our services.
2. Cancellations:
- We respect everyone’s time. If you need to cancel your session, you must do so at least 24 hours in advance by calling, texting, or emailing.
- Cancellations made less than 24 hours in advance will incur a $150 late cancellation fee.
3. Photo Deliverables:
- You will receive 50-100 edited photos from FernDate services. For FernBiz, you can anticipate receiving 20-50 edited images.
- These photos are yours to use as you wish. We will only use 3-6 images for your FernDate profile and 1 image for your FernBiz profile.
4. Marketing Use:
- Fern reserves the right to use your photos for marketing purposes. However, you may opt out of this by notifying us via email, phone, or text.